Privacy Policy

Bioptimism Content Marketing Tool — Petros Simos, Egnatia Str 154, TIF (Building 1), 54636 Thessaloniki, Greece (EU VAT EL129458333) — is the data controller for personal data processed through the Service. Contact: billing@bioptimism.com.

Account data (name, email, agency); content you upload (logos, sample posts, writing samples, briefs); content the Service generates; and usage/technical data (logs, device/browser, IP).

To provide and improve the Service, generate your content, process payments, secure the platform, and communicate with you about your account and purchases.

We share data with vendors who process it on our behalf: Google (Gemini, Firebase, Google Cloud), OpenAI, Perplexity, Reve (image generation), Stripe (payments), Brevo (transactional and marketing email), Vercel (hosting), Cloudflare (security/CDN), Sentry (error monitoring), and PostHog (product analytics & session replay, EU region). Brand assets and prompts you submit are sent to the relevant AI providers to generate output.

We process data to perform our contract with you, for our legitimate interests (operating and securing the Service), to meet legal obligations (e.g. tax/accounting), and with consent where required.

We keep account data and generated content while your account is active and delete or anonymize it within a reasonable period after closure, unless we must keep it longer. Billing and invoice records are retained for the period required by Greek tax law. Technical logs are typically kept for up to 12 months.

Some processors are outside the EEA. Where required, transfers rely on appropriate safeguards such as the EU Standard Contractual Clauses.

Subject to law, you may access, correct, export, or delete your data, and object to or restrict certain processing. Contact us to exercise these rights. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα).

We use essential cookies for authentication and security, and analytics and product-analytics tools (including session replay) to understand traffic and improve the product. We do not use advertising cookies.

We use industry-standard measures (encryption in transit, access controls, edge protection). No system is perfectly secure.

The Service is not directed to children and is for business use by adults (18+).

We may update this policy; material changes will be notified. Privacy questions: billing@bioptimism.com.